Privacy Policy

Privacy Policy

ELECMART (“we”, “us”, or “our”) operates the website https://elecmart.lk (the “Service”).
This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website and services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

We collect several types of information for various purposes to provide, operate, and improve our Service and to ensure a smooth shopping experience.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address

  • First name and last name

  • Mobile number / telephone number

  • Delivery address, province, postal code, city, or district

  • National ID card number or passport number (where legally required)

  • Order and payment-related information

Usage Data

We may collect information on how the Service is accessed and used. This Usage Data may include:

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Date and time of visits

  • Time spent on pages

  • Device identifiers and diagnostic data

Tracking & Cookies Data

ELECMART uses cookies and similar tracking technologies to track activity and store certain information.

Cookies are small data files stored on your device that help us improve functionality and user experience.

You can instruct your browser to refuse cookies or notify you when cookies are being sent. However, disabling cookies may affect certain features of the Service.

Cookies We Use

  • Session Cookies – To operate the website

  • Preference Cookies – To remember user preferences

  • Security Cookies – To enhance security and prevent fraud

Use of Data

ELECMART uses collected data for the following purposes:

  • To provide and maintain our Service

  • To process orders and deliveries

  • To notify users about changes to our Service

  • To provide customer support

  • To analyze usage and improve website performance

  • To monitor and prevent fraudulent activity

  • To send promotional emails, newsletters, and updates

  • To send SMS notifications related to orders, offers, or service updates

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located within or outside Sri Lanka, where data protection laws may differ.

If you are located outside Sri Lanka and provide information to us, you consent to the transfer and processing of your data in Sri Lanka.

We ensure that appropriate security measures are in place to protect your data during any transfer.

Disclosure of Data

Legal Requirements

ELECMART may disclose your Personal Data in good faith where necessary to:

  • Comply with legal obligations

  • Protect and defend the rights or property of ELECMART

  • Prevent or investigate possible wrongdoing

  • Protect the safety of users or the public

  • Protect against legal liability

Security of Data

The security of your personal information is important to us. We use commercially acceptable security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and absolute security cannot be guaranteed.

Service Providers

We may engage third-party companies or individuals to assist with:

  • Website hosting

  • Payment processing

  • Delivery and logistics

  • Analytics and performance monitoring

These service providers are granted access to personal data only to perform tasks on our behalf and are obligated not to use or disclose it for any other purpose.

Analytics

We may use third-party analytics services to monitor and analyze website usage, including but not limited to:

  • Google Analytics

  • Facebook Analytics / Meta Pixel

These services may collect data such as IP addresses, browser type, and page interactions to help us improve our Service.

For more information on Google’s privacy practices, please visit Google Privacy & Terms.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any external sites. We encourage users to review the Privacy Policy of every website they visit.

Children’s Privacy

ELECMART does not knowingly collect personal data from individuals under the age of 18.
If you believe that a child has provided personal data to us without parental consent, please contact us, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We recommend reviewing this Privacy Policy periodically for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us: