Warranty
At ELECMART, we are committed to providing quality products and reliable after-sales support. To ensure peace of mind with every purchase, we offer the following warranty coverage on our products.
🔁 1-Month Replacement Warranty (All Products)
All products purchased from ELECMART come with a 1-month replacement warranty from the date of purchase.
This covers:
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Manufacturing defects
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Products that are not functioning as intended at the time of use
If a defect is identified within the first month, the product will be replaced with the same or an equivalent item, subject to stock availability.
🛡️ 1-Year Warranty (Sonoff & Tuya Products)
Sonoff and Tuya branded products are covered by a 1-year warranty, provided directly against manufacturing defects.
Warranty period:
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1 year from the date of purchase
⚠️ Warranty Does Not Cover
The warranty will not apply in the following cases:
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Physical or accidental damage
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Improper installation or misuse
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Damage caused by power surges, water exposure, or unauthorized modifications
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Normal wear and tear
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Products repaired or altered by unauthorized parties
📦 Warranty Claim Process
To make a warranty claim, please ensure:
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The original invoice or proof of purchase is available
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The product is returned with original packaging and accessories (if applicable)
For assistance, please contact our support team before returning any item.
📞 Need Help?
If you have any questions regarding warranty coverage or claims, our team is always happy to assist you. Please reach out via our Contact Us page or customer support channels.
